This Privacy Policy describes how Velixo ("we," "us," or "our") collects, uses, and handles your information when you use our NFT marketplace at velixo.market and fogo.velixo.market (collectively, the "Service"). We are committed to protecting your privacy and being transparent about our data practices.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
When you connect a cryptocurrency wallet to Velixo, we receive your public wallet address. This address is recorded on-chain as part of any transactions you execute through the marketplace. We do not have access to your private keys, seed phrases, or any credentials that would allow us to control your wallet. Wallet connection is facilitated entirely through your chosen wallet provider (such as Phantom, Nightly, or Backpack), and we never request or store authentication secrets.
All NFT purchases, sales, listings, delistings, and collection offers executed through Velixo are recorded on the Fogo blockchain. This data is publicly visible by design and includes your wallet address, the NFT involved, the transaction amount, and the timestamp. We index this on-chain data to display activity feeds, price histories, and portfolio views within the marketplace.
We collect standard web analytics data to understand how users interact with the Service. This includes:
Velixo uses cookies and browser local storage for essential functionality. These include:
We do not use cookies for cross-site tracking or targeted advertising. You can disable cookies in your browser settings, though this may affect certain features of the marketplace.
We use the information we collect for the following purposes:
Velixo integrates with the following third-party services, each of which has its own privacy practices:
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
On-chain data (transaction records, NFT ownership history) is permanently recorded on the Fogo blockchain and cannot be modified or deleted. This is inherent to how public blockchains operate.
Off-chain data we collect, such as browsing analytics and usage logs, is retained for up to 26 months to support trend analysis and service improvement. Cookies expire according to their individual lifespans, typically ranging from session-only to 12 months for preference cookies.
You may request deletion of any off-chain data we hold that is associated with your wallet address by contacting us at the email address listed below.
We implement industry-standard security measures to protect the information we handle. These include HTTPS encryption for all data in transit, strict Content Security Policy headers, and access controls on our server infrastructure. However, no system is completely immune to risk, and we cannot guarantee absolute security. We encourage users to practice good security hygiene, including keeping wallet software updated and never sharing private keys.
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
To exercise any of these rights, please contact us using the information in Section 8.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us at:
Email: support@velixo.market
We aim to respond to all privacy-related inquiries within 14 business days.